Serving Philadelphia Since 2000
Electric & HVAC Done Right
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GEN3 Cares
The GEN3 staff is very proud to be able to give back to the community we all live and work in each day. We created GEN3 Cares as a platform to donate time and resources to causes that are important to us.
As a company, GEN3 participates in a variety of local community events, as well as donates time, resources and money to many public schools and other local charitable organizations. Owner Debbie Lutz is on the board of a local charity which supports families in South Philadelphia and is passionate about supporting grass roots organizations.
Additionally, each week, we give our Facebook followers a chance to play our “Winsday” trivia game for a chance to win a $50 donation to the charity of their choice.
Real Reviews from Real Neighbors
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He inspected the whole system, explained what he found in plain terms, and showed us the issue: a failing capacitor. He swapped it out right there.Kevin Alvarez
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Darnell is absolutely fantastic. If we ever need more electrical work done, we will definitely be calling GEN3. Thank you!Loren Roth
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He was knowledgeable, helpful, and identified a few quick issues we had and fixed them on the spot.Josh Tull
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He got everything done the same day as the quote and was super helpful.Jordan Kotler
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Will did an excellent job making the necessary repairs.Ellen Gaston
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Brian was very nice and generous with his time to help me suss out the cause of a potential failing neutral.Dana G M
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Karl came to give me a quote for a bathroom exhaust fan, and he was honest, thorough, and professional.Ariel Kline
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Will was very diligent and knowledgeable. He offered a good plan selection, making the house more safe.John Gaston
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They addressed my needs, were sensitive to providing value for money, and spent the time necessary to be thorough.Ryan Jones
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Brian serviced my mini-split setup several times and has done a top-notch job every time! And has gone above and beyond as well!Daniel Burton
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Very passionate with my mom, caring and listening. Thank you for your response to do a wonderful job. God bless you all!Amin Mohammed
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Bailey is very knowledgeable and professional.leslie ferron-smith
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Ed was prompt, courteous and very knowledgeable. He quickly diagnosed the problem and then provided multiple solutions to work within my budget.Robert Haynes
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Kyle was on time, took his time, and explained next steps and the priority of keeping our HVAC unit in good shape heading into the winter.Amanda Witham & David Merriell
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I've used GEN3 for HVAC maintenance and a new water heater, highly recommended.Alexander Milone
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Steve in electric was great, on time, and gave options for next steps without being pushy.Amanda Witham
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Jordan was extremely detailed in his explanation of the work I've requested.Carol Abbott
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Gordon was very thorough and knowledgeable. He answered all our questions and made good suggestions.William Kreindler
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Thank you, Paul B., Phil B., and the rest of the GEN3 staff who assisted us with this project!D. Andrews
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He was very professional, friendly, mannerly, knowledgeable, and efficient. Everything went great.Joan Johnson
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Ed came to do an electrical safety inspection for us and was super personable, kind, and thorough.Kate Dorff
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He answered all my questions and relieved my fears about my outlet and assured me my electricity was safe.Helene Markey
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Jeff was punctual, extremely professional, and took the time to thoroughly evaluate the property. Clear, honest quote without any high-pressure sales tactics.Bernard Blackburn
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Jaden took the time to explain his work, his recommendations, and answered all of my questions in detail.Lisa Mergaman
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Your people were very professional and very knowledgeable.Garvester Shinholster
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He was honest, helpful, timely, organized, and made sure I understood the process without feeling pressured.julie
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The work was perfect and he was a gentleman! I'm a customer for life now!Melinda Luchko
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He was a very professional, knowledgeable, and personable electrician and worked quickly, efficiently, and cleanly. The vents look and work great!Evan Rourke
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Brian was great! He did us a big favor cleaning the evaporator coil and blower in our HVAC unit. He was a life saver!Mack Willows
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Rob is our electrician and he was punctual, patient, and professional.Julia Wang Lee
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Rob is meticulous, polite, confident, and exceptionally knowledgeable. Generation 3 has an incredible asset in Rob. 10/10 service!Ericka Samuels
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Bailey is a nice guy who helped get one of my exterior lights working again by fixing the worn-out wires.Faith Hope
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John was exceptional. Reviewed what was needed and explained everything in detail.Patricia Wetzell
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Brian was very nice, professional, candid, answered all of my questions.Dan Friedberg
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Easy to schedule an appointment, great communication, and our technician Paul explained everything very clearly for our AC repair.Sasha Indarte
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Very professional. Great job. I highly recommend.YungOl Genius
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Jerry is an excellent tech, very professional — welcomed in my house anytime. Give him a raise!Anthony
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Will was very professional and pleasant and worked quickly. Would definitely recommend them for electrical work.Rebecca Davis
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Karl is fantastic! Did an amazing job and very clearly explained what he was doing and why.Kristin Rimer
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The GEN3 team were very punctual and worked very diligently and professionally.Cassandra Hamer
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Jonathan Rosario was amazing! I was so grateful to have such an attentive professional!Aurora Muñoz
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Jonathan Rosario was an excellent and thorough technician! He found the problem quickly and proceeded to do the work neatly and attentively.Aurora Zuzeth Muñoz
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As women, we have worked with some condescending electricians, but their team was super communicative and kind the whole process!jasmine aggarwal
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He fixed the problem after a quick diagnosis. Great job!!James Scott
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Jerry stayed until he found a solution to the problem with the power in our basement. His customer service skills are top-notch.MR
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Rob was amazing! He came early and worked like a dog to finish the job. No matter what issue came up, he handled it professionally.Mike Pinkhasov
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Cai did a fantastic job diagnosing and fixing my AC unit!Nick Perdoncin
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He did a great installation, was meticulous and thorough, answered all of my questions, and left the place spotless.Andrea Blumberg
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Friendly, on time, and informed.Cindy Rappoport
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Ed did a great job. Very thorough and explained everything.Jim B
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Cai was a friendly, knowledgeable tech who spent the time not only to assess our system but also to diagnose potential issues, walk through potential solutions, and answer my (many) questions.Kevin
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My technician, Nell Cherry, was fantastic from start to finish. His assessment was expert and thorough, communication of findings was transparent and proactive.Jesse Edwards
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Phil was phenomenal! He provided great recommendations and was efficient with completing the work.Jennifer Taft
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Jacob was a big help and able to explain the process to the work being done.Joseph Kearns
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Jordan was courteous and professional.Robert Gomez
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Jadan was very competent and efficient. He provided excellent explanations of what he was doing and what his findings were.Ross Alexander
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Steve was fantastic! He fixed a 3-way switch, upgraded 2 outlets to code, put in a surge protector for the whole house, and installed a new outlet.Barrie Litzky
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Nell, the technician that came to our house, was extremely courteous and thorough!rachel olsen
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Jerry was the best. He answered all my questions. I wouldn't recommend anybody else — 10 out of 10.Adrian Brown
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He didn't seem to be in any hurry, but rather wanted to be thorough, which was much appreciated.Lauren Curran
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Rob was very knowledgeable and provided me with a quote just hours later. Great job! Great customer service!B B
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Will was so nice. He explained everything. So kind and polite!debora lokken
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He worked efficiently and smart and got the job done.Brian Joye
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He correctly diagnosed my system issue and walked me through all my options, explaining the pros and cons of each one.Maureen Saraco
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Knowledgeable and took the time to explain everything.Jesse Klaproth
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They were clean and organized and finished the job in a single day with a large coordinated team.Rory Coughlin
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He was efficient, explained what he was doing, and took care with taking materials and old parts with him.Melissa W
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Ed arrived on time and completed the work in about a half hour and was very professional.Robert Hoy
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After a bad experience with another HVAC company, it was refreshing to work with someone who understands homes in the Philly area.Ryan McKenna
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He took the time to explain things to us, and he seemed thorough in his servicing.Joshua Elser
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We're very pleased with another great Gen3 experience.vee pee
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He evaluated the issues and did immediate safety repairs on site, which were so helpful.Karen Corbin
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He came 3 times (no additional cost for return visits) to address the problem in a stepwise fashion and we appreciate it so much!Michelle Eng
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He left us feeling confident with the electrical work and addressed/explained issues we were experiencing.Jim Womelsdorf
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The service was quality, the staff knew their business, and they were helpful in educating me.Eric Van Osten
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He communicated the technical issues really well.Jason Cotter
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I am impressed in general with GEN3's capability and how they resolve issues.Michael A
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He was very thorough and explained the process, including any changes in the codes that required updating.Audrey Jaros
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Provided 3 different solutions depending on how we wanted to proceed.Sean Wilhoite-Strachan
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The technician was professional and friendly.Brian Prager
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He was very professional and detailed in his evaluation explaining the to do's and not to do's.Troy Crawley
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Richard was thorough, persistent, helpful, and personable.Mary Catherine French
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Arrived on time and gave me expert advice on my dwelling.Celestine Stanford
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Will went above and beyond, not only completing the inspection but also giving us a detailed walkthrough and clear explanations.piyushi sharma
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He clearly explained the options for an EV charger and did not pressure one over the other.Michael Zullo
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Loren and Prince were very good workers. Very respectful and got the job done quick.john cook
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My technician Zack Gebauer provided excellent diagnostic and cleaning services.B Schlueter
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Vertis is very hard working, very professional, and a great technician.Kristine Wagner
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We had a great experience with Jerry Hines.Joanna Joye
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Our service person, Zack Gebauer, arrived on time and efficiently performed our HVAC maintenance, giving advice along the way.Jonni Moore
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Paul Brown the technician was professional, knew exactly what he was doing, and made recommendations as he inspected both of my units.Ron Kost
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Thanks to Mel Crooks and Kyle Biggs for friendly service today.Robert Duncan
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Mel is terrific maintaining my HVAC.Kim Villa
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Gordon and Chris were on time, clear, and thorough in answering my questions.Patricia Tahan
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Brian was very friendly and an inspiringly effective worker.Paul Pakstis
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He was friendly and knowledgeable.Rob Erickson
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Friendly, knowledgeable, professional.Mark Bernstein
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Ed is a good communicator and very relaxed.Kristin Daly
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Will Schrier did an amazing job assessing the work that needed to be done.Jose Diaz
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Excellent technician, knowledgeable, professional, and friendly.Robert Rogers
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The technician was great and very professional.Mike Vezza
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Mr. Jeff was fast, efficient, and knowledgeable.Lasil Williams
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Our system has been performing way better now and will go back with them again for maintenance.Mac
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Peter is excellent. Super friendly and easy to talk to. Zach was awesome. Friendly and knowledgeable.J C Malumay
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Very knowledgeable service, responsive staff, helpful, and explained things well.Meghan Talarowski
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I love the expertise and patience they showed as they serviced my unit.renea boles
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Great experience with routine maintenance on my electric panel and outlets.Joseph Fazio
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He patiently explained all that was done.D. Johnson
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He was honest, thorough, and friendly, reassuring me that all was good.Bob Brier
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He was friendly, knowledgeable, and took the time to explain the issue before fixing it.Matthew Hoyle
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Malik Haywood was friendly, knowledgeable, and very helpful.Dan Winikur
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Chris kept me informed at each step during the checkup and repair of my heat pump.SnS Lexow
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Rich was knowledgeable and committed to making the necessary repairs.Sherif Kamel
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GEN3 Electric processed my house’s needs FAST and EFFICIENTLY.a a
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Jonathan was amazing; professional, provided excellent pre-arrival communication, and did a great job.Colin Ratner
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Had a lot of good advice for getting the most from our system and the whole-house humidifier.Donna Lee
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Excellent service. Robbie was extremely knowledgeable and very patient in providing comprehensive customer education.Jean DelFerro
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He was neat and methodical, and treated our home with respect.Cristi DeFino
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The electrician, Will S., was very friendly, polite, and knowledgeable.Andrea Jorden
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Super professional and even checked on our major appliances before he left to make sure everything was good.Lauren Mitteer
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Both technicians were prompt, polite, and knowledgeable.curtis Krauss
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Malik from GEN3 was very professional.EHC JR
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Robbie was thorough in his evaluation, considered several options, and answered all of my questions.Linda Jacobsen
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Max the install tech is an amazing mechanic.Holden Hummel
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Chris from GEN3 and his colleague were timely, professional, and talked me through all my options.Mike Logsdon
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Robert was very knowledgeable, clear, and patient in explaining different HVAC options.Cera Murtagh
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He identified the problem quickly, explained what was wrong clearly, and fixed the issue the same day.Michael Foran
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Evan did a great job assessing everything. Very friendly and thorough.tom man
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My experience with Gen3 and Pat Curran was absolutely the most professional, genuine, and utterly favorable.Cynthia Alease Smith, Ed.D.
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Cai was very knowledgeable and helpful.Stephanie DeLuca
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Jerry Hines from GEN3 was very attentive, knowledgeable, and professional!Oggie Pavlov
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He came back for a recall and diagnosed the issue with clarity.J T
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He explained everything really clearly and was very thorough.Lisa L. Miller
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They were extremely professional and quick to service.Liam Davey
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Robbie H. did a fantastic job and kept me informed of everything going on.Nick Buendo
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Eric and his crew were very professional and friendly. They cleaned up all the trash and completed the job in half a day.Jack Cassidy
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I found him very technically knowledgeable, clearly explained my options, gave good background and was professional.Jeremy Vine
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Takes time to answer questions, very knowledgeable and professional.Christopher Yanchulis
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Thank you, Nell, for your help. We really appreciate it!Richard Brown
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Our Gen 3 electrician was professional and likable. Based on my experience, I recommend Gen 3!Rita Powell
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Karl, the GEN3 repairman, did a nice job.Karen Tracy
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Josh is a good dude and very knowledgeable.Marcus Mylers
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He quickly diagnosed the issue with my furnace, addressed it, and explained it to me in simple terms.Andrew Carobus
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We were worried one whole part of the HVAC system needed to be replaced, but he was able to identify the problem and save us some money!James McCrone
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Everyone I worked with was professional, super friendly, and knowledgeable.Elizabeth Campbell
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Chris was extremely helpful, explained everything very well, and got my AC back up and running in no time.Cailyn McGrath
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Always professional! Another great experience with their team!karen lyons
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GEN3 is always communicative, prompt, and most importantly pleasant to deal with.Liza Z
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Jerry was great! He was so helpful and thorough.Terry Gsell
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Rich and Kai were helpful and informative about what the issue was and the resolution.Juan Serrano
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Very professional and personable.Maria McAvey
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We are now 2 for 2 on super nice electricians from Gen3 who love dogs!Dan Sussman
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Very thankful for him stopping by on such short notice!Matthew Volk
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Asmara and the rest of the GEN3 did a great job conducting the work quickly and with high quality.Derek Frankhouser
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GEN 3 is the absolute BEST in the region! No one else can work on my electric but GEN 3.Denise Malloy
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He was beyond thorough and knowledgeable.Kara Gropler
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They thoroughly explained everything to me and offered fair pricing to fix the issues.LEADSAFE PHILLY215
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Had a service today and Ed was amazing.Benjamin Rubinstein
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Very helpful. The technician provided very detailed information for the other work we need to do.Youness Sharifi
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He was extremely efficient and knowledgeable.Andy Matson
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Will Schrier was professional and thorough.David Rosenberg
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I would highly recommend them to anyone that needs an electrician or HVAC.Jeremy Veysseire (Omegarion)
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The team was super nice, communicative, thoughtful, professional, and very fast!Brandon Johnson
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Our technician Nell was very communicative and installed a bathroom exhaust fan in one day.Tristan Rhodeside
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They were communicative, always on time, and incredibly pleasant.Trevor Diamond
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I’m a very satisfied customer and would gladly recommend Frank/Gen3 to anyone needing expert electrical work.Scott Dietrich
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Our technician, Jadan, was thorough and friendly.Sierra Althoff
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Asmara was expedient and skilled at finishing all the work in a matter of hours, without making us feel rushed.Till Manthey
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Glad to see that Gen3 has multiple friendly, capable electricians on staff!Frank DePaola
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Thank you for your thorough work and helpful assessment.Paper Buck
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The technician Cai was able to correctly diagnose the issue, explain it clearly, and fix it in a professional and congenial manner.David McArthur
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Will stopped by the house and did a great assessment.Milan Gary
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Drew completed the work in a professional and timely manner and cleaned up all the areas he worked in.Denise DeTitta
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He was professional, caring, and very knowledgeable about what the issue was and how to correct it.Breanna Jefferson
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The technician who came out to our home, Drew, is great!Brenna Liu
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Gen3 did such a great job on our electrical today. They are so reliable and competent!Amanda Bouwman
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I could not be more impressed with their friendly, reliable, efficient, thorough, knowledgeable service.Virginia Smith
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He was very, very helpful, thanks Josh.William Grey
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On-time response and high-quality work as usual.T Y
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Josh was extremely personable and friendly in reviewing our electrical systems.Catharine Zeanah
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He was thorough and careful—and a pleasure to have in our home.Brett Greenberg
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Joe was awesome. He quickly resolved our issue and was on time!Jeffrey DiMieri
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Highly recommend and we’re very pleased with the service Jordan provided.Joel Barnes
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Gen3 sent someone out promptly. He was very friendly and informative.Kelly Thomas
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The person was responsible, clean, great personality.Sonia Espiet
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The technician, Scott, was friendly, knowledgeable, and answered all of the questions I had.Ellen Louie
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Every technician who has done work for us has been very professional, knowledgeable, and respectful of my home.Family HG
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Joe did a great job explaining the updates that were needed and provided several options and cost estimates to resolve the issue.Hayden Smith
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Very pleasant and completed the task on the first visit.Grace O'Donnell
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Excellent service and a pleasure to deal with!Martha Lipscomb
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He went down our list of electrical repairs/projects and was knowledgeable, efficient, and pleasant.Virginia Heideck
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Diagnosed the problem, got the necessary parts, and fixed the issue all within a few hours.Travis Cuomo
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Will and Gen3 were incredibly helpful, friendly, and informative and we highly recommend them for any electrical work you need.Jack Lajeunesse
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Joe completed the work efficiently and quickly. I was very happy with the work.Gerald Arnold
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Fast work to solve the problem.Bill Davies
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Rob was super helpful and communicative throughout the job for my bathroom reno.Amy Daitch
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Super nice and respectful, and did great work.Andrew Petrosky
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Scott helped us with a few projects and the lighting looked fabulous.Allison Drobnak
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They are comprehensive and extremely helpful.karan ravishankar
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He discovered the issue behind it and I feel confident that this issue is finally being resolved.Tyra Childs
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Tech was professional and explained the job very thoroughly.Sean Curry
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My boiler is now running better than ever, and I truly appreciate the peace of mind that comes with knowing the job was done right.Shawn Ster
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I have used GEN3 for years and they are always great.Rosalie Gentry
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Very friendly, professional, and thorough.Brendan McPhillips
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He was very thorough and helpful in explaining the process and the inputs for the cost.Dave Reichman
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Mike came out and spent a lot of time with me designing a track lighting configuration to brighten up my living room.Darlene Olsen
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Robbie was great at explaining everything and did fantastic work.Andrew Dillon
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Ed did a very good job and helped us get everything straightened out fairly quickly.David Wilson
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Joe spent eight days rewiring my house and he was the best guy you could ask for.Harley Jane Kozak
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He was on time, courteous, and clearly knew what he was doing because it's no longer freezing in our office.Steve Albert
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He was very prompt, efficient, and most importantly pleasant.Eileen Plato
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Always so warm, friendly, helpful, and responsive.Rich Bukowczyk
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We’ve worked with Gen 3 Electric for many years on many projects with excellent and professional service.Karen Lin
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He was knowledgeable and courteous and very patient with our new puppy.Rosemarie D'Alba
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He explained everything, did a wonderful job and cleaned up afterwards.howie krakow
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Rob was very thoughtful and thorough with all the projects he completed at our house.Zac Sheaffer
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Will is experienced and knowledgeable.Joy Chern
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Ed was efficient, polite and explained everything to me clearly and concisely.laura larosa
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Ed was on time, helpful, clean, and quick.Marie Rocchi
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Rome Dermeus did a job putting a new furnace in.MaryJean McCloud
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He was very up front.Silena Foster
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The technician was professional, friendly, and did a smooth service.Pamela S Green
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During inspection he checked every nook and cranny. Tested every outlet.Lillian Sevilla
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Exceptionally knowledgeable, explained the problem and fixed it.Jeff Ingber
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Brian Johnson went above and beyond replacing my HVAC pipe that was leaking.Alexandre Guy
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Brian was very friendly and professional.Noah Ray
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So far, all techs that we have worked with have been awesome. Def recommend Gen3 for any electrical issues.esther lee
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Cai was an expert in his field. Diagnosed the issue quickly and got my heat working.Logan S
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Ed Callahan from GEN3 arrived early Monday morning and fixed everything!Mary Patricia Simons
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Throughout the appointment, he was calm, attentive, and solution-driven.Dwayne George
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Excellent service for electrical fixture installation.David Cooper
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He explained everything thoroughly, and we learned a thing or two.Andrew Darby
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He carefully explained what we were dealing with and how it needed to be corrected.Molly McDermott
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Joe was on time and fixed the issue fairly quickly.Thomas Johnson
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Peter was a true professional and explained everything very clearly.Jack Thompson
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Very friendly and professional.Aitch See
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He got right to the source of the problem and immediately found the solution.Lakeisha Fields
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Everyone at GEN3 was polite and communicated well, keeping me informed about the contractor's schedule.Foo Fanna
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He was on time, well organized, clean and thorough.Jennifer O'Shea
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He took the time to explain the issues and even compiled different pricing options, which I appreciated.Matt Harker
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John answered all my questions for my project.ruby hondiman
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Exceeded our expectations in clarity and honesty.Luiz Varjão
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He went in my basement and solved the problem fast.Sheila Brown
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Rob took the time to understand my situation, listened to my concerns, and clearly explained the available options without any pressure or hard sell.Corbin Dunphy
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Very efficient and knowledgeable in letting me know what he was doing.Eddie Morris
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Appreciated their communication and good quality work!Lisa Snitzer
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Drew was professional, clear, and efficient testing and replacing my GFCI breaker.Daniel Sussman
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He was prompt, communicative, and made sure my options were clear throughout the install.Thomas Daley
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He was friendly and professional and was able to correctly troubleshoot and fix the issue quickly for a fair price.Sean Huber
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We really appreciate his perseverance, communication, and good nature throughout the project.David Lonergan
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Every technician I talked to was friendly, kind, and enthusiastic to explain in detail what they thought was going on.Cody Rose
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My visit from Gen 3 (Peter) was pleasant, efficient, and successful.Elaine Fultz
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He did a great job and showed me options for upgrades to our system along with detailed quotes and photos of the work he did.David McShea
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The work was scheduled and completed quickly and accurately.John Worthington
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The company was very clear about expectations and communicated continuously throughout the process.Joshua Mitcheltree
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He was able to identify a potential major issue with my air conditioner and take the appropriate action to resolve it.ed rodriguez
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Matt was helpful and informative.Jaz Rerunt
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Very reasonably priced and the write-up of work that was done was detailed along with pictures of the unit.Joe S
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Amazing job by Nell.Colin Higgins
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Joe Harkins was great at explaining what the issue was and took time to answer my questions.Vicki Bartek
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He was very pleasant and understood the concerns I had about aesthetics and historical house restrictions.McKinley Winston
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Both times the techs were smart and very kind. Maybe the prices are a little high, but they are the best HVAC company I've worked with in Philadelphia.Joe Petrellis
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Chris was very professional, friendly, and knowledgeable.Naveen Nair
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Mel was very professional and helped me understand what was going on with the system.M. Patterson
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He was informative and personable.Sean Connors
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I’m 100% happy with services received, and have recommended this company to people.Jacklyn Cooper
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The technician showed up on time, was exceedingly helpful and fast, and accomplished the task at a reasonable price.Tim Mosca
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Jairo did a really thorough inspection of our old HVAC system and found problems that had been missed by the people we were using before.Richard Amdur
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Gen3 is very professional and knowledgeable of their trade.Sylvia McGraw
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Darnell and Shane were knowledgeable, efficient, and worked hard all day.Caroline Idinopulos Vigran
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They are a terrific team who clearly provide expert work; thorough, considerate, and dedicated all around.J
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Peter Suber was knowledgeable, friendly, and professional.Ernestine Span
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Gordon did great work replacing our faulty kitchen light and was both knowledgeable and friendly.Sarah S.
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Several electricians were stumped by it, but Peter was diligent, patient, and collaborative in finding a solution.Micah Barrett
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Ed was punctual, answered our questions clearly, was helpful, and left our kitchen clean and looking great after he completed the installation.Sahar Oz
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We received great service, recommendations, and experience that means the work was trustworthy and well done.Susie Brunsvold
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He was professional, knowledgeable, and started repairing my issue right away.Jason Wittenstein
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The service was quick and Mel was able to find the issue within minutes.clay johnson
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Cliff was very helpful in identifying the potential problems and in clearly laying out my options for repair.Katie Chockley
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The electrician, Rob P., was knowledgeable, detailed, and professional throughout the visit.Danny Hefferan
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The electrician was polite, professional, and thorough.Timothy King
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He was very nice.theodore garvin
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He tracked down a replacement part and got everything all fixed.Samantha Apgar
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Very professional and very nice.Dana Narducci
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Jimmy Gibson was prompt, courteous, and thorough.Conni Koury
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He explained everything clearly, then sat patiently with me while he explained his findings and offered more than one solution.Nicki MacKenn
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He was professional and very friendly.Luis Ballesteros
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Ed Callahan was professional, friendly, and timely.Marisa Guerin
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We had no issue whatsoever with him doing repairs in record time and at a good price.Pedja Filipovic
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Chris did a great job diagnosing the problem, securing the needed board, and getting our system back up and running.Michael
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Very knowledgeable and pleasant. Will have him back to do additional upgrades in the new year!Tom Mendicino
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Very professional and got my job done promptly.Martha Simmons
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This was a great experience all around, and I’m impressed and grateful for how quickly Gen3 was able to get me heat again.Jen Torre
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Made me feel very comfortable and explained everything extremely well.Deandra Johnson
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He made calls to his service department to check on equipment availability and could not have done a more thorough of a job.beth Sparrow
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Friendly and knowledgeable, and he helped install a smart thermostat.Anthony Guide
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He was very thorough and explained everything he was doing and going to be doing.GEORGE BELL
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Rich, the technician was on time and provided excellent service.Vivek Allada
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He worked quickly and efficiently and was happy to answer questions I had.Tom O'Donnell
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Nell Cherry was extremely professional and very competent at his profession.Urban BookWoman
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They were able to pivot on the fly, get it done the same day, and make it look great in the process.Kelly L
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Drew came over promptly and was extremely thorough at assessing what I needed completed and didn’t feel rushed.Alyssa Tani
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He was nice, friendly, and went straight to the point.Husna
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Personable, knowledgeable, and an all-around nice guy!Mary Anne Cornaglia
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The tech, Chris, did a great job, it looked nice, and it fixed our condensate issues!Steven Vena
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Rob came out first thing and repaired it the day before Thanksgiving. Super easy to deal with and great service.John H
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He was very courteous and professional. It was an overall great and easy experience.Angela Verrecchio
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A detailed estimate is especially reassuring when you're about to spend a lot and decide on which company to go with.Gregory Kramer
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Joe was very pleasant and knowledgeable about our situation.Debbie Armstrong
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Prince and Tessa did an excellent job in rewiring my house. They were professional and polite.Taj Utsey
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Gordon was knowledgeable, professional and provided great service!TJ Romano
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Brian, my service person, was great, very thorough and professional.Mary Forte
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Great technician, very professional and knowledgeable.Laura Brennan
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They did excellent work explaining the scope of what needed to be done for my furnace exhaust.Manny Shah
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He was excellent: responsive to my schedule, prompt, knowledgeable, thorough, personable, efficient, professional, and cleaned up nicely.Mel Kohn
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He walked us through all the elements in detail and provided a very fair quote.Niki Andorko
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Jerry Hines was prompt, friendly and professional.Stephanie Presley
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Matt gave me a heads up before arriving so I could get to the home from my job.Gene C
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He went above and beyond what he needed to do in order to help us get to our everyday tasks.Olive Mosier
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Did a great job replacing our boiler and hot water heater.Meredith Trego
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Highly recommend using Gen 3.Rick Schell
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GEN3 is amazing for scheduling and letting me know when the techs were going to arrive.Andrew Diller
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They do exactly what I expect and explain other maintenance issues that are recommended.Andrew Price
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Drew really does excellent work in a timely fashion.Craig Jorczak
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He gave me clear instructions on how to maintain the furnace, which made me feel more confident as a new homeowner.Laura Coppard
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Will was extremely professional and his work shows the pride he takes in it.Wayne Tribue
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Jerry did a great job fixing the wiring on our smoke detectors.Miriam Green
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John from GEN3 was brilliant.Christine
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Gen 3 has been a pleasure to work with.Blair Wisner
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Thanks, John Yeomans, for you guys coming out on this hot day to get my AC unit back up and running.James Parker
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Did a phenomenal job. Would highly recommend.Leon D
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The quick response is highly appreciated; the company sent Nell in one day after our request for inspection.ali dabbagh
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Install went smoothly and techs were professional and left the place clean and neat.steven smith
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I have had 3 GEN3 techs for service and they have all been quite knowledgeable with answers to my questions.Jacqui DONPAILIN
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GEN3 aren't the cheapest but I use them because they don't jerk you around and send knowledgeable and friendly techs.Gillian Neff
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Pat Curran was really helpful and informative.Brad Forbes
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He was communicative, personable, and he’s now my go-to person for heating needs.Healing While Black
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Jordan Kuzowsky was super professional and really nice.Esteban Garcia Rios
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They were super friendly and personable, just really nice guys to work with.David Penkower
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He was very knowledgeable and helpful in diagnosing an electrical issue at our Center City law office building.Robert Gelinas
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Ryan was awesome and thorough. He explained everything he did and made some recommendations to consider.Jeanne Anderson
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Since living in Philadelphia, I've always used Gen3 for electrical work in my home and will continue to do so.Dennis Pilsits
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He was professional, knowledgeable and came when he said he would.Sallie Smith
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Awesome and professional service!Annette Pinder
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Gen3 are the electricians I trust! Appreciate how clean, quick, and respectful all of the Gen3 technicians are!Daphne Longbothum
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Rich was extremely courteous and professional.Jeffrey Michael
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He took care of my electrical service wiring fast and supplied me with the invoices.William Karipidis
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Pat was very professional in explaining the various options.Dan Zakharia
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Mr. Gordon Coleman was very professional and polite.Cindy Bowman
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Steve fixed an issue that several folks before really couldn't or didn't try to.David Berman
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On time and great communication.Joseph DiMaio, Jr.
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Gen 3 is super professional and thorough. The techs are very knowledgeable.Robin Zaret
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Joe was extremely knowledgeable and extremely professional.THE MENOPAUSE WHISPERER
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Very pleasant and very professional.Elizabeth Caulfield
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Cliff Everitt did an awesome job checking out and tuning up my furnace this morning.Kevin Corder
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Paul was kind, professional, and efficient.Rhonda Whitaker
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They were kind and courteous and had expert knowledge.Zak Khalil
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The electrician Jordon from Gen3 was very friendly and knowledgeable.Simplistiic 1
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He explained carefully, clearly and thoroughly what will be needed, how GEN3 will make their decisions, and what the timeline looks like.Robert DuPlessis
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Polite, knowledgeable, helpful, diligent, and resourceful!Donald Winthrop
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Really helped me out quickly and efficiently.Avi Eden
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Ed was very professional, knowledgeable, personable, and explained everything that was being done.Marcia Laleman
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Very professional! Explained exactly what my options were and what the recommendations were.Kevin Newell
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Chris arrived right on time, was friendly and efficient.Jude Bornstein-Chau
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Was very fair and honest about limitations of the work.Alexis Gelo
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They're quick, thorough, good on offering options and generally doing a great job.Paul Wilde-Hickman
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Scott Mealey is a true professional who is conscientious, honest, and trustworthy.Ana Patsiornik
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Very satisfied with the details and the work.Priyankar Sarkar
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He did a really fine job explaining what was happening and took his time to make sure the repair was complete.Barry Durst
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Very quick, efficient, professional, and pleasant.John Benson
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Friendly and knowledgeable, definitely look forward to working with him again in the near future.Craig Jorczak
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Peter and his team at Gen3 did a great job assessing my electric panel and suggesting improvements.C C
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Peter was great and walked us through everything he saw and the quote so that we were comfortable with what needed to be done.Katie Haines
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Thank you for the tech, and we appreciate the service.Anthony William
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They were communicative about timing and very helpful.Kristine Townsend
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Professional, reliable, communicative, and transparent from start to finish.Brian Mattera
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Jordan Kuzowsky from Gen 3 did a great job. He was fast, clean, and friendly.Howie
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He was very respectful of my place and explained everything to me and was very, very detailed with his work.Anjali Parekh
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As always, Gen-3 and their team members get two thumbs up and a ten out of ten.Jason K
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I feel relief when I get to work with these folks knowing it’s going to be a job well done at a reasonable price!Kit Rojas
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Always a great experience with GEN3.Sibyl Corcoran
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Andrew was terrific. My lighting is now perfect!Kim Villa
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Very professional, polite, friendly, patient.kenneth gordy
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He was able to identify the problem and fix my heater the same day!Michelle Giambri
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Matt very professional and did an excellent job correcting my new boiler issue.Constance
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Eric Zou did a great job on a complex project.Jim Yates
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Mel was kind and knowledgeable.Rhoen Pruesse-Adams
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He was courteous and kind and helped with moving the couch back after accessing the attic.Jonathan Kaufman
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He made such a daunting experience a little less daunting.Jordyn Kline
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Excellent work, scheduled conveniently and very friendly sales agent and crew.keithjbowman
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Chris was the tech to come out to my house and he was wonderful. Very prompt, polite, and knowledgeable.Alice Downs
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Many other companies we reached out to were unsure how to deal with the layout of a Philly row home, but Gen3 found a way!Gabriela Bustamante
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Scott was very friendly, efficient, and knowledgeable!Maila Turay
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He came up with a number of options, including a creative option that allowed us to get a light switch in two locations while also saving us money.Rachel Kember
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He was courteous and professional, and did a thorough evaluation, coming up with several recommendations and options.Lee Simerman
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Very friendly and professional staff!Alex mush
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The technician was very friendly and handled the repairs quickly.Jessie Montague
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They are very responsive, and their customer relations are top tier.Rachel Goeken
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My experience with Gen 3 in Philadelphia has been exceptional from start to finish.Michael Antinore
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He explained everything and gave me options. He was really cool and a true professional.Roxanne Bertoni
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Their proposal was more thorough than their competitors and they stand by their work.Val Gay
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Great customer service! Always explains in detail and is prompt!Amanda Gee
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I would highly recommend asking for Peter when dealing with this company.I
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Mel was very friendly and informative.Saul Rubin
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He explained everything and he knows his job.Andrea Watson
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There’s never any pressure and it’s obvious they all care about doing good work and doing right by their customers.Elizabeth DiFebo
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Great communication and super professional!Fareez Dossani
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Took the time to explain everything to me in laypeople's terms.Waleed Mujib
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Josh was extremely helpful and knowledgeable.Max Gauthier
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It was overall a pleasant and professional experience.Jeremy K
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Thorough maintenance check and considerate of our time.Daniel Berger
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Paul Browne was not only knowledgeable, he was thorough, and very articulate in explaining the tests and criteria.Annette Fierro
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Very pleasant and down to earth, and arrived on time.Ely'jah Overby
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All of their technicians are incredibly helpful.Wendy Barnes
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Ryan and Louis arrived on time and were extremely thorough in replacing our furnace.Richard Di Dio
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Gen3 remains my go-to for HVAC and electrical service in Philly.Raymond Bonwell
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Gen 3 Electric sent Drew Radach and he quickly addressed/repaired the situation.Wendy Seiferheld
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Josh was very professional and helped explain everything in terms I would understand.Shaun Menkhaus
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He was very professional and knowledgeable!Mark Kane
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Steve is an awesome, knowledgeable tech that keeps the customer in mind.Ari Seraphin
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Brian explained what he would do, reviewed all issues with my A/C, kept me updated, and ensured the repairs worked as expected.Ryan Farrell
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Ed and team showed up on time and were very friendly and helpful.Kristen Holahan
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Not only is he very competent, but extremely conscientious.Roger Converse
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Drew was professional and friendly.Josh Cole
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Technician is very responsive and takes time to explain everything calmly and in detail.Joseph Parcels
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If you are looking for professionalism, reliability, and attention to detail, Gen3 is the way to go.J
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Was very courteous, clear, and professional.Josh Jones
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Chris Vayda fixed my HVAC and walked me through how everything worked.Jane Allen
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I had a lovely experience with the technician Nell.Grace Brown
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He did a beautiful job of explaining what needs to be done, as well as taking my questions seriously.Heather Athena Black
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I really appreciate Matt and Robbie arriving to fix our AC unit late on a Friday afternoon!J West
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Brian from Gen3 was helpful, knowledgeable, and thorough.Jamie Colbert
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Diagnosed and fixed the problem in under 2 hours!Mel Soren
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Steve provided exceptional service, was very knowledgeable, and made understanding the work and solutions easy.will dausman
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Our technician, Drew, was exceptional! He let us know when he was on his way and was right on time.Allison LaFave
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Excellent communication, professional team.Mary McManus
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The service person Richard was very professional.Julia Adams
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Jerry was everything I expected from Gen3. He was thorough and explained everything.Elayne Geissler
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Came over almost immediately after requested and quickly diagnosed our lighting issues.Jesse Zelenko
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Joe worked very patiently to figure out the issue with my heater.Lee Baldwin
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He definitely helped me understand my HVAC issues more and he was very knowledgeable.Dontaye Montgomery
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They explained everything to me when they showed me the work that was done.Angela Janton
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Josh went above and beyond in working on our electrical system.Fred Henretig
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Brandon is professional, has good manners, and is a good diligent worker.Joanne Morrone
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Ed was excellent and on time.Maurice Teagle
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Joe Bell was terrific and wonderful at explaining what he was doing.Beatrice
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He is a knowledgeable professional with a good way of putting people at ease.Nmutaka Okongwu
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Courteous and timely, clean and efficient, and made the entire process effortless!Corey Williams
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They were courteous and prompt, and resolved our issues right away.Michael Neff
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They took the time that was needed to do the job right and communicated well.Mitchel Weiss
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This is what's missing with hiring a contracting company. This is customer service!Elisabeth Garson
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Rob provided exceptional service and knowledge to resolve our electrical outlet and wiring issues.Tor Covello
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Nell was extremely knowledgeable and I truly appreciate that he walked me through his analysis of the issue.Brandan Njagu
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Will was professional, efficient, thorough, and very personable.Bob Koherr
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Richard arrived on time. He was very courteous.Kim Shienbaum
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He arrived on time, wore boot covers inside the house, worked efficiently, and explained his recommendations in detail.Joshu Harris
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He did a wonderful job checking all of the things we were concerned with.Veronica
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Answered all my questions and left me with no concerns.stephen albany
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Efficient, clean, and excellent workmanship!Tiff C
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He was thorough, well knowledgeable, and was great with timing.Keisha Brown
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John Holmes was professional, informative, and punctual.D. N. A.
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They have great technicians like Ed C., who came out today to help assess and repair an electrical issue.CTHPS LSCC
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They made the process quick, easy, and affordable for us.Barb Hauck-Mah (barbhmphilly)
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He checked all possible reasons for the issue, explained things thoroughly, and provided transparent quotes.Rachael Richter
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He was very communicative, friendly, and great to work with.Hannaliese Jacobs
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The technicians were very professional and helpful.Annie Stone
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He was punctual, very professional, and went above and beyond to explain everything that he saw.Samantha Mohr
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I feel like I am in great hands with the company and stay ahead of any issues with the system.Terri Saulin
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This company provided excellent service to my 88-year-old mother who needed a new heating system.Mike Marchioli
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Steve was great—prompt, professional, thorough.Marc Krinsky
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He was friendly and informed us of a range of options for our electrical problems.Jason Henn
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He is very knowledgeable and great to work with.Andrew Cooper
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Gen3 was extremely professional and very quick.Carson Elias
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Kind, prompt and thorough service appointment from Dave and Drew.Benjamin Haynes
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The crew did everything perfectly.Scott Dressler
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They were professional and responsive throughout and I highly recommend them for any electrical work.Christy Mauro
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Great communication, next-day service, and Mel was friendly and efficient.Ryan McAuley
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Worked with my schedule, including a last minute change.Jennifer Geddes
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He’s professional, knowledgeable, patient, and witty.Monica Melvin
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Richard was on time and attentive.Gerry Quinlan
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Cliff is a good man, and very professional.whyysix
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He showed up on time and made sure I knew what was going on every step of the way.Jimmy Moore
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Will S. and Paul B. came out and explained everything, offering a variety of solutions and fantastic work.Lucy Æðelred
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Big shoutout to Pat and Eric who helped take care of the job and were fantastic to work with during the process.Jake Mottola
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Joe the technician was great and quick at finding the root cause and was able to fix it within a couple minutes!Larisa Chavis
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They are kind, professional, and they get the job done.Daniel Madoff
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They were very quick, friendly, and professional.Matthew Haas
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Will and Brandon did an outstanding job upgrading our electricity.Terence Woods
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Great service, and he is very knowledgeable.sonny
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Branden Ho was excellent, very knowledgeable and considerate.Badra Berkane
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I needed an electrician for several issues, and Joe Harkins resolved all of them with efficiency and skill.Leon Kellerman
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Evan is very professional, did a very precise job assessing updates and renovations our house needs.Piotr Jung
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Richard did a thorough and excellent job.J English
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Rob was super helpful, friendly, and professional.Nia King
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Will is THE best electrician I have worked with in Philadelphia.Conor McGowan
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Jonathan Rosario was extremely professional and informative.Nicolas Hurtado
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Came out the same day I called to complete the job.C Beckmann
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Mike was very professional and gave a great quote with all sorts of options.Christopher Micklewright
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Timely and efficient.Aaron Barnes
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Will was an excellent communicator, explained options clearly and completely, kept me informed of progress and answered all my questions.P Pollack
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I would trust him to tackle any complex electrical issue.rayna pomper
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He was very friendly and professional, and provided a thorough checkup of our HVAC.Joon Ho Yang
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It was easy to schedule and my tech, Cliff, was on time, helpful, and efficient.Jacqueline Scott
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Our electrician Branden was careful, respectful, offered various options that might work best for our situation, and completed the work in a timely manner.Mike Colvin
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Our technician was professional and timely. He completed the job and made the room spotless!Dana Mahlab
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Terrell and his helper Allen were right on time, very professional, and did a very neat and precise job.Nell Stifel
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I’m so glad to have discovered GEN3 to now address maintenance or points of friction or improvements I’ve thought about.Karen Mitchell
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He made sure no stone was unturned. I appreciate his attention to detail and a good sense of humor.Toni Jones
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Walked me through everything they found about the issue I had called for and explained end-to-end what was going on.Robert Daniel Pickard
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Will was super professional and nice.Steve Hwang
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The Gen3 team is professional, friendly and trustworthy.Robin Morris
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Jerry gave me an expert analysis of my electrical issues with some helpful suggestions.Frank M
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The technician was extremely professional, knowledgeable, and courteous.Isaac Manning
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He was thorough and extremely knowledgeable.Jason Wesolowski
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John was a wonderful technician!Lynn Brown
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Pat Curran was very informative and professional.Rita Monacelli
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He answered all questions and explained each part of the process.Aloknath Pandya
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Mel Crooks from Gen 3 was an excellent technician. He was knowledgeable and explained the findings on my heater.Matt Schindler
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Chris was extremely patient and kind in figuring out the existence of a refrigerant leak or not.R Karakousis
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He was very prompt, very friendly and easy to talk to.Jane Bailey
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Jerry was dedicated, communicative, and worked hard to make sure everything was completed to a high standard of quality!Krishna Pai
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Very professional and quality service from the tech Richard.Tyler Mosher
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He was a great technician and performed as a true professional during both visits.Roman Maslennikov
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I have used this company twice now, and I have not regretted it, and I will continue to use them.Dianese Colon-Torres
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He was really great: gave me a lot of education and good information.Ruth Brown
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Very courteous and knowledgeable. Was able to find a solution to my wiring issue and got everything sorted out quickly.John Hogan
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He was pleasant and efficient.germaine konate
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Electrician Will was fantastic. He listened to my concerns and answered my many questions thoroughly.John Donges
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Mel is very professional and explained exactly what needed correcting.Stanley Harris
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Great, quick work... in and out, good service.LCA Bookkeeper
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He was very knowledgeable and showed professionalism as he got our power back on quickly.Denise Ballinger
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Work was delivered as promised in an exceptionally tidy manner.michael frechette
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Richard was very prompt and had excellent communication.Aloknath Pandya
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He came out, diagnosed the problem, and came back the next day. My experience with Chris was great!Bobbi Martin
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The gentleman that came to check out my system was professional, knowledgeable, and got the job done.Jules Miller
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Pete was excellent—communicative, punctual, informative, and friendly, without a condescending or patronizing tone.Chris Daly
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Gordon did great work. Professional and courteous service.Alza Ml
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Gordon was prompt, professional, and expertly explained my electric panel box!Rhonda McPhail
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Jerry Hines was very professional and thorough in his assessment.Bro Daryl
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He was very professional and knowledgeable, answered all questions, worked thoroughly, and proposed a suitable plan to complete the project.B. Choudhry
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They stand behind the work they do and I felt the pricing isn’t any more expensive than other companies.Sabrina Schwartz
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He presented a variety of options, talked through them at length, and answered all my questions.Peter Brennan
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Got a 2-for-1 checkup on heating and AC and a quick deep clean of the heater.Matthew Leister
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Gen3 has done all of the major electrical work in my older home. I trust their work.Kristine Bompadre
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Peter was friendly, prompt, and very thorough.S. Sherwood
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He was incredibly knowledgeable and thorough, taking the time to explain everything clearly.Dianna Infante
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Cliff quickly diagnosed the issue and formulated a plan. Within minutes, the unit was no longer leaking and was cooling appropriately.Kimberley Brown
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He arrived promptly when he said he would and worked methodically and cleaned up when he was finished.Mark Kline
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He diagnosed the electrical issues I was facing and then fixed them quickly while explaining everything that was happening.Austin Kipp
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Unlike some other firms, they never gave up on me and continued until the HOA approved them.wingra fang
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Evan was thorough in detailing the issues and ensuring I understood.Quiana
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Great company to work with from the time of scheduling to the work getting done was both efficient and easy.Nikhil Chinmaya
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He communicated everything very clearly, did great work and was efficient.Josh Broderson
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Didn’t feel like they were trying to upsell me other services.Nicole Young
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The technicians are professional, efficient and take the time to answer all of your questions.Michael Long
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Will was super respectful and very easy to work with.Rachel Greenberg
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If you want a job done correctly, code compliant, and no mistakes or regrets this is the company to go with.W
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Chris Vayda conducted my summer HVAC and seasonal heating maintenance and was nothing short of great.Terry
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They were very helpful and explained the benefits of a new system.Laci TheDog
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They are so professional, friendly, did excellent work, cleaned up meticulously and were extremely tolerant of our silly dog.Lisa Solis
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Dave C. and Bryce were professional, efficient, and kept us informed every step of the way.Mia Kimmich Mitchell
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He was on time, friendly, clearly explained what he needed to do, and offered some additional features with no pressure to buy.Ed Hughes
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Very happy with my service, and kudos to Paul for being a great technician.Eduardo Hernandez
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Robert was on time, very professional and informative.yorkotry
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He was highly informative and did a very thorough job.Donald Spector
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I have several properties around town; I will not use anyone else.Chris Thompson (Chris)
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Outstanding service. Thank you, Mike, for explaining everything so well.Betty Holmes
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Robbie was awesome and spent all day fixing my AC.Molly Eichel
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Cliff was great! He arrived promptly and took his time with diagnostics.Roseline Terebo
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He figured out our issue right away and provided multiple solutions for us at different price points.Kristen Dietz
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That kind of integrity and follow-through is hard to find, and it left me with confidence in their customer service.Willie Bady
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Mr. Gordon was polite, attentive, had good eye contact, and was very knowledgeable regarding my electrical issues.Terrilynn Burley
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From the moment he arrived, he was professional, courteous, and extremely knowledgeable.Clifford Raymond
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Mel from GEN3 had our air conditioner working again within a couple of hours of calling.Steven Vena
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Communicated well, assessed and troubleshooted, and showed me the issue once he found it.Rich Beck
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Gen3 arrived within 30 minutes of an urgent issue with my AC power line and repaired it effectively and efficiently!Meredith Auten
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Dave C did excellent work, fast, professional, and efficient.Andrew Leib
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They're consistently setting the bar on service.Sean Korman
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We went without AC for a full day - I called Gen3 and they had someone here in less than 2 hours.John Capizzi
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Jeffrey was very concise with the exam of our HVAC system.Ursula Hobson
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The young man was very knowledgeable, professional, and answered my questions.Mr. C.
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Cliff has been very responsive to all my AC needs.Beth
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Very efficient and professional. Instructions were very clearly laid out.John Semley
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He really showed he cared. For me that is huge because it lets me know I made the right decision financially.Jesse Paine
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Clear, on time, reliable.Walker Lee
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He was friendly and efficient. He also answered all my questions I had and showed photos of before and after.PackSun
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Overall, I highly recommend Gen3, and especially Brian!Robert Walto
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He arrived quickly and diagnosed the problem with our compressor fan within a few minutes.Michael Krebs
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Will was very helpful explaining everything to us.Dave Rieth
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Gordon was top notch. Above and beyond.Andres Ponce
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Richard was great – in and out and explained everything in a professional manner.Asa Lewis
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Paul was an excellent technician who serviced our needs with great speed and care!Jonathan Shakerchi
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He was kind, patient, pleasant, clean, and took very much attention to the details of his work.Rita Stella
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He was thorough and offered multiple explanations and options so that I could understand what is actually going on.Ryan O'Laughlin
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We without a doubt recommend Gen3 to anyone (especially those who need a rewire for an older home).Raina Haas Grace
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He was efficient, showed up right on time, and the price was very fair.Matthew Schwartz
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Cliff came out same day to save the day!Ryan Davis
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Will addressed my needs and exceeded my expectations.santo apa
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We were impressed with the level of service and effectiveness of our now cleaned and repaired AC unit!Anneliza Kaufer
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Appreciated his thoroughness and willingness to answer my many basic questions!Andrew F Abbott
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He was in and out in 30 minutes, pleasant to talk to, and nice to my cats.Dustin Kidd
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He was professional, courteous, and patiently answered all of my questions.Angela Ramsey
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Joe was on time, courteous, knowledgeable, and super helpful, taking time to explain everything and made reasonable recommendations.Nook Bakery
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He meticulously checked everything and advised me on how to effectively use the system.Rueben Das
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My tech Branden Ho was very knowledgeable and immediately gave me the confidence that we would solve my problems.Freddie Lozzi
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This is the second time I've used GEN3, and they are always awesome.Liam Lair (he_him)
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He saw the problem immediately and stayed until he was certain that it was fixed.Michael Zinni
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Our service person Brian was a good communicator and diligent worker.Cheryl Richt
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Gordon was prompt and professional - greatly appreciated!Charles Devita
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They are honest, diligent, and affordable.Adam Forbes
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Took his time to explain what was needed in a calm and friendly manner.ANTONY Cruz
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Cliff was highly knowledgeable and helped me work through the maintenance issue.Brian McKinney
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He explains everything that he does or needs to be done.V. b
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Will was thoughtful, strategic, and fast.Joseph Barone
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Steve was very easy to communicate with and walk through options available.John Vogel
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On time, thorough, and professional.Francis Lawall
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Joe Bell from Gen3 was extremely helpful with the HVAC maintenance.Tim Baldwin
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Matt fixed my AC unit circuitry and was very professional.Stephen Cai
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Jordan very nice and thorough and thoughtful.johanes enno
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Jonathan Rosario was very conscientious and did a great job cleaning our 4 mini split units.Alyssa Garnich
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He was punctual, explained the process, kept me updated, and left the work area spotless.Paul
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Only tech I will implicitly trust.Michael Fowler
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Mel C was quick and efficient at fixing my HVAC issues!kevin jenkins
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Branden was a great electrician and very thorough with his work.kingston lee
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Paul was tremendously professional, informed, friendly, and thorough.Caran Hartsfield
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Very polite, on time, knowledgeable!Melinda Leo
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So happy to be a Gen3 customer and have the service membership.Marilyn Candeloro
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Jeff was exceptional. He truly knows his stuff and explained everything thoroughly until we understood the problem.Ernie Anziano
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He diagnosed the problem, gave me clear options, and did the work thoroughly.Mark Wheeler
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Steve was my technician, and he was extremely thorough.Brett Baker
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Excellent service as always from GEN3. Awesome team!Ben Stango
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Matt serviced our split system A/C—he was knowledgeable, explained everything he needed to do, and left our condo without a trace.Stephen Schaffzin
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The price did give some heartburn, but after seeing the detailed cleaning, it was definitely worth the price.Brandy Huttchings
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Really great guy and took care of everything that needed to be addressed.Adrian Nadraga
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He was diligent, professional, and friendly.Steven Mangine
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Brian came out to check our AC and was thorough and friendly.Steve Siwy
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Chris was able to come out within hours of me calling GEN3 to diagnose an HVAC issue.Joi
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I found him to be highly knowledgeable and very professional in his approach.LEANORA BARNES
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Gen 3 was really professional and helpful in solving our tankless water heater problems.Rick Thornburg
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They've been easy to deal with, quick to schedule, and their work has been good.Ryan Degnan
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He was professional, worked efficiently, communicated well, kept things clean and was very kind.Mary Alati
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I have complete confidence in his decision as to what needs to be done.Ken Hewlett
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Paul was knowledgeable and efficient and fixed quickly what other HVAC person couldn’t.David Fell
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Joe was able to fix my leaky air conditioning.Zach St. Pierre
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Jeff was great at coming up to creative solutions.Justin McDaniel
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Responsive, diligent, clean, and honest.Warren Isom
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He was very polite and knowledgeable and explained what the issue was and potential paths forward.Patrick Scherer
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Timely and professional. Solved our problem in a time of need.Trent Thompson
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He is very thorough to help me solve my problems and ensure my system is working properly.Nicole T
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Gen3 got a technician out quickly and Cliff did a great job!Izzy Castiglioni
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Very pleasant, very clear with his explanations and I was very pleased with his visit.Greg Mark
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Have had many good experiences with GEN3 and Brandon H.Shaw Levin
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Everything was explained well and completed as it had been explained to me.Tom Delorenzo
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He was knowledgeable and informative without being judgemental and fully explained all the recommendations he was making.Lauren Peters
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From the office to the field, everyone was a pleasure to work with.Danae S.
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Very helpful and explained everything that happened and the best, most cost-effective way to handle the problem.Lance Miller
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Mel is professional, punctual, and was able to identify and solve our problem quickly.andrew napolitano
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He was friendly, professional, and incredibly knowledgeable.colin kelso
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He was friendly and professional and got all of our ACs working properly.Noelle Allen
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Nell explained what the inspection included, then listened to our needs.Charles Jones
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Matt helped solve a couple unrelated problems today with expedience and professionalism.Michael Giulioni
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Joe Harkins came in and solved all of our issues.Steve Dentler
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Jeff was incredibly professional, knowledgeable, and courteous from start to finish.Jessica Campbell
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He was kind and patient and extremely knowledgeable!Michele Christian
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He was prompt, friendly, and efficient in all three of his visits.David Weinfeld
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Eric and Luis were exceptional technicians. They were professional, knowledgeable, efficient, and clean.Christina Cuatto
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A good friend of mine recommended this company for any HVAC issues, and they did not disappoint!Robin Kronick
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Brandon has been great to deal with and very accommodating.Jim Marnell
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Prince Matthew is a very professional and well-trained electrician. Very polite and knowledgeable.Jaret Thompson
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Very kind, professional, and efficient with his work from start to finish.Levi Toback
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He arrived on time and was very forthcoming and knowledgeable about what work needed to be done to my HVAC system.Garrett Smith
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He did a thorough job going through our home and identifying electrical issues.Dane Gellerup
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Exceptionally professional, well-informed, and personable service from technician Robbie.David Sternman
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Robbie H. did a nice job troubleshooting a leak and gave me some good maintenance tips.Adam Loux
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He was very clean, professional, and thorough.Brooke Webb
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Very friendly and professional staff, came at exactly the time they said they would.Josh Borrow
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Nell was awesome in repairing our stove line. He was great. Five stars for Nell.Lisa Marie Middendorf
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Steve was efficient and great at answering all my questions.Evan Shone
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They were very friendly and knowledgeable and kept the home very clean.Gustav Ohrstrom
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He was incredibly thorough, responsive, and clear in walking us through every issue he found.Jim Pao
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I have never encountered such amazing customer service like the service we received from GEN3!Robin W
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Chris did a thorough check of our system and explained everything very well.matt
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Gen 3 once again have been very reliable and complete work to a standard you feel you can trust.Kate Gould
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Mike Janiszewski was extremely professional and made excellent suggestions in an easy to understand way.adam dunlop
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Evan, Asmara, and Shane did incredible work in a timely and efficient manner.Paige Cadwalader
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He explained everything to us patiently and took the time to solve our problem as thoroughly as possible.Lucas Barradas
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My service technician was very knowledgeable about my electrical repairs and provided me with very detailed estimates for future work.PierMilan Connors
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Branden Ho came by a couple of times to help with a new HVAC installation, and he was particularly awesome.Peter Hyndman
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Mel listened to me and at each step clarified the issues and what options remained.Peter Hecht
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Chris is very knowledgeable, very easy to understand, straightforward.Poi Suon
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Always fast and reliable service. Jerry was the best.Susette Brooks
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He was really helpful and knowledgeable and efficient.Sarah Mitchell
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Jordan K. was very friendly and knowledgeable.Joseph Monteleone
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He was informative and considered several options and was open to my input.Jerry Tanenbaum
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Shane and Asmara were amazing! Professional and kind.cassie Cadwalader
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The entire team at Gen 3 does a great job. They are great at customer service as well as technical and operation capabilities.Chris Garrison
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He addressed all our concerns and completed the maintenance promptly.Fernando Duron
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Cliff was awesome, went through my entire system and checked off everything.Seth Hartmann
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Our tech Paul was very thorough and explained the issues and options well.Sara Landis
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Brandon Ho did a great job with replacement of several outlets.Max Yang
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Thank you for your professionalism and diligence addressing my issues.Jordan Schatz
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He takes his work seriously and truly cares about the client.Edna Dandy
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From start to finish the team was knowledgeable, efficient, and worked to come up with a plan to best fit our needs and budget.Danielle McCarthy
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Confident the work completed was professionally done.Christopher Strenge
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Mel was patient with me and answered all my questions.Audrey Lehr
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We have used both their HVAC services and electricians and been super impressed by their communication, follow-up, transparency, and professionalism.B Ranck
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Very much appreciate the courtesy and willingness to see it through.Chad Boykin
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Very professional and great at his job.Marcus Versace
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Eric and Luis arrived right on time and completed almost a full system replacement in under 5 hours.Genna Glaser
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The electrician Will was very punctual and reliable.Audrey Mack
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Gen3 was an excellent company to work with.Alex Bouwman
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He was very informative, taking time to explain everything.Jane
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He was very good and professional in explaining what would be the best way to do the job.Thomas Venditti
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He was extremely professional and polite and did a great job as GEN3 always does.Frances Giaquinto
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Robbie was thorough and took the time to explain everything really well.Nick
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Their customer service was top-notch — super friendly, professional, and easy to work with.John Pagliughi
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I would be happy to endorse him and the GEN3 team for anyone else looking for competitive quotes for new systems.Michael Sievers
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Steve was able to diagnose an issue that had been repeatedly missed by different HVAC providers.Sean O'Toole
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Mel took the time to answer my questions about what the issues with my AC system were.Julia Sallamack
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Very pleased and will definitely call them again for any electrical work.Jennifer Yabut
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I am extremely happy with the work that was done. Everything was extremely clean and professional.Frank Jr.
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Very quick turnaround for an estimate and install.Deanna P
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He was communicative, courteous, and knowledgeable.Sarah Magnelia
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He was excellent at explaining the scope of the work and documenting it with pictures to share with us.The Londons
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It just felt like they cared all the way through.sullivan larson
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Will was great—friendly, informative, and did the work quickly and neatly.curtiss h
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He was so courteous, so kind and explained everything to me.Lisa Keiner
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Really helpful, really informative.Matt Kozusko
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He went through everything thoroughly and explained the issues that my condo has.Maureen Williams
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He is really professional and has a great attitude.Amrita Rai
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He was respectful of our home, clear with his estimate, and the work was great.Bill Fennelly
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Steve may be the most dedicated and nicest technician I have ever had.Ruth McGee
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He was able to work with the greater GEN3 team to get my AC repaired same day.Daniel Rose
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He quickly diagnosed and explained solutions to repair our AC.Tommy Lindeman
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He was very professional and friendly.Nancy Hancock
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Gordon worked hard to troubleshoot the issue and kept me updated throughout.Amanda Mello
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If I need anything in the future, I will like to have them again!Bob Curley
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GEN3 did a thorough review of the HVAC system in my house.John Roberts
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I always appreciate their expertise and guidance, most recently during the visit from their rep Joe.Douglas Tonkinson
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Technician (Chris) was very professional and informative.Rick M.
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Brandon did a great job, very knowledgeable and fast.Mohan Seshadri
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Appreciate the service and explanations.Aruni Jayatilleke
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He was polite, professional, and efficient.Greg Drew
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He thoroughly explained my options and was straightforward about the variables.Hannah Fury
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Very knowledgeable in every aspect of HVAC and extremely pleasant.Garrett Sheahan
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He was very personable, knowledgeable, professional, and accommodating.Olga Kurganova
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He got our tankless hot water heater back up and running quickly and explained the problem and the fix clearly.Dawn M-H
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Brian was prompt, respectable, cordial, and patient when answering my questions or listening to me babble.jenna Pitts
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He solved our AC problem efficiently, he was incredibly polite throughout our interactions.Adam Hall
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They did a great job and cleaned up.linda van wagenen
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Friendly, on-time, quick, and knowledgeable.M Z
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He was on time and did an excellent job.Alma Islas
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They came very fast same day and fixed our AC.Keith Sutter
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He was professional, knowledgeable, and thorough.Wilson Chan
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Steve was courteous, professional, and incredibly informative.Jennifer Cardonick
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Jimmy is a great technician and was very personable.phillip saxton
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He explained everything, patiently answered my questions, and alleviated my concerns.Shimrit Keddem
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Prompt, informative, personable, and clean!Carlton Epps
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Prince was efficient and left not a speck of dust.Paul Daniel Birch
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He presented me with a number of options that we tailored to my specific needs.Brendan Taylor
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Great service from Chris Vayda for our AC, which had left a puddle in the basement and wasn’t very cold.Stefanie Kroll
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Gordon showed up right at his appointment time and was super helpful and friendly.Eric Neumann
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Gen3 technicians have all been professional and nice to work with.Jason Nederveld
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Their patience, professionalism, and honesty turned a stressful situation into a great experience.Jordan Stewart
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Any question that I had, Ryan was quick to answer and even educated me on the units itself.Freya Bishop
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He showed up promptly, was completely knowledgeable of how to correct the emergency problem, and a total pleasure to work with.Frank McGrath
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Our technician Joe H was amazing—he came on time, was polite and friendly, explained everything, and did a great job repairing our outlet.Celine Schmuck
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He was professional and restrained and so helpful.Amy Faulring
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Great and knowledgeable service from Brian!Marc Rubinsohn
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Technician was knowledgeable, punctual, and quick.Ernie Anziano
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Very friendly, knowledgeable, and professional.Adam
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Mike knows what he's doing. On time, cleaned up, checked to make sure everything worked afterwards.Susan Hunt
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From the initial consultation to the final walkthrough, their team was professional, knowledgeable, and incredibly thorough.MAJ fg
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He gave a thorough explanation of both the work to be done and expected costs prior to starting.Scott Fulford
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Paul B was great—professional and friendly.Alex Meltzer
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Jonathan took extra time to explain a couple of things to consider about improving air quality and flow.Laura Carroll
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Jess was very attentive and responded quickly to my HVAC concern.Jamie Wester
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He explained the issue and fixed it quickly on a very hot day.Jessica Magee
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Prompt and courteous service from Richard.Cheryl Clair
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They confirmed their appointment, arrived promptly and, in both cases, the technicians were personable and knowledgeable.Alison Boyd
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Could not be more satisfied with GEN3’s service model.Kevin McKone
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He and his partner respected my home, cleaned up after themselves, and were courteous and professional.Yvonne Matthews
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Bob was prompt, friendly, knowledgeable, and low pressure.Lou A
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He diagnosed the issue carefully and patiently addressed all my concerns.Anthony Nguyen
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Paul was on time, courteous and professional.Robert Caskey
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He also gave me some advice on swapping out LED bulbs which was extremely helpful.Elliott Soper
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They were respectful of our home, highly knowledgeable, and took the time to explain everything clearly.Lea Orlando
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I am absolutely thrilled with GEN3, which stands for 3rd Generation Electricians.Lisa Leidy
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Jeff Schwartz is a very personable gentleman who spent time evaluating our cooling/heating needs and promptly provided a written proposal.Brett Skolnick
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Never did I feel pressured or that I wasn’t in excellent hands.daniel gendron
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He explained the system very well and gave me helpful tips for future reference.Bill Rosetti
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Came out same day, identified the problem and presented us with options for repairs.Matthew Salzman
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Branden did a great job explaining what needs to be done with my electrical system.Jose Diaz
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He was incredibly thorough and communicated what he was doing and why.Sophie Bronstein
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Matt was fantastic and went above and beyond to make sure the leak was fixed.Rebecca Geiger
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He went above and beyond to help find the leak in my HVAC system.Brianna Gross
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My technician, Will, was courteous, punctual, friendly, professional, and knowledgeable.Iris Olen
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I appreciate Jordan’s creativity and persistence! Consistently professional and courteous.Christine Unander
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Rich helped get our system up to code, was friendly and answered any questions we had.Erin M. Routson
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Ryan Voss did an excellent job servicing the A/C system in preparation for summer weather.linda meredith
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Jerry got here at the very beginning of the window and was courteous, clean, and professional.Micah Shender
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Gordon Colman brought power and light back into our home!Rosie Lesse
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Very knowledgeable and attentive to the issues.Peaches Brown
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Kevin was prompt, super professional, knowledgeable, and very responsive to questions and concerns.Igor Brodsky
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Jerry Hines assessed the situation and came up with a simple and affordable repair, unlike another company that provided a previous $$$ estimate.Donna Reisman
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Rob Harkins is efficient, friendly, and extremely courteous.Brian Kronowitz
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Robert came to my home. He was professional, respectful, patient, and accepting of all the questions my wife and I had regarding mini splits.Mike
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Gen 3 tech Joe Harkins was prompt and professional.Jennifer Burdick
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They smoothly and efficiently handle the most challenging projects.John Coleman
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Punctual, personable, and pleasant.Evan Schulz
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Joe Harkins did an excellent job informing us of things we knew nothing about.Terri Morris
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Jordan was excellent: polite, friendly, professional, and did a great job with thorough explanations.Todd B
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Chris Vayda was super knowledgeable and gave great recommendations.Bryan Sadler
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Fixed the electrical issue and noted a few things that should have been done when our house was renovated.Anne Aaronson
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Great electrical work as usual from Gen3.Ann Moyer
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Ryan Voss was very helpful and was willing to share his knowledge with me.Midori licht
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Great communication and advice on how to maintain my AC.Cary Neff
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They removed our old HVAC system and installed a new ductless system.Shaleigh C
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He was knowledgeable about our system and was able to diagnose the issue very quickly.Adam Marc
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George stuck around and helped me troubleshoot and diagnose all sorts of confusing wiring in my home.Anderson Lebbad
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Good communication, prompt arrival, very thorough.pbagosy
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Steve was very patient and helpful.Will M
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He was communicative ahead of the appointment, arrived timely, and worked efficiently.Nate Gervais
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Will immediately diagnosed a faulty junction box and outlet. He fixed it quickly and professionally, explaining all the steps.Andrew Saltz
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He was thorough and explained the details clearly.Felicita Moriones
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Lead tech Dyllon O'Donnell calmly and confidently solved our difficult installation puzzle.Donald Bohn
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We were able to book within a week and they sent Jerry Hines, who was punctual, professional, highly-skilled, and got the job done quickly.Randy LoBasso
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He was timely, friendly and did a great job inspecting, diagnosing, and addressing our issue the same day.Adam Koppeser
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Highly recommend my technician, Will Schrier.Chris Connolly
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His professionalism and ability to communicate complex information in an accessible way were much appreciated.Guerschon Dede
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Jordan is professional and friendly.true guru
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Gordon was very knowledgeable of his job, and he took time to explain everything.Vincent Martin
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His visit was efficient, and he resolved the problem quickly.Kathy Sun
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They made sure the job is done correctly and well.Stephen Kohlmeir
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Upgraded my service to 200 amps in one day and it was a great experience!Josh Went
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A great team to work with, from Amy to Brian to Nell. Good communication, advice, and professionalism.Klouj Limo Service
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The technician was very professional and knowledgeable about the outlets and also shared information about the discount.Damien Harris
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Ryan V. went out of his way to explain things he noticed.Ryan O'Mara
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They’re not just electricians, they’re problem solvers.Candice Player
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Diagnosed the issue and solved the problem!Michael
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They were super helpful in explaining every detail about the new system.Joe White
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Not only was our technician Brandon early, he did not miss a beat.dee landis
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Jordan came out in the pouring rain and fixed the light I needed done extremely quickly.Rachel Hallowell
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Prompt service and Branden was great at diagnosing and fixing the problem.Mark DeSouza
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He was courteous, friendly, and efficient.elizabeth pratt
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He arrived on time and explained the work he performed thoroughly.Antonio Daniels
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Very friendly, courteous service.David L
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He was courteous, personable, and professional.Mark Monaco
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Robert was incredibly friendly, helpful, patient, and clear about everything.AJ
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Jordan was prompt, friendly, and efficient.Alisha Ramirez
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Very helpful and would definitely recommend.aly hinton
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5+ year customer and still happy with Gen3's quality work and communication.shinjoo cho
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Gave me understandable answers to my questions.Mary Ann Feldman
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It was probably the most transparent, communicative, and calming experience I've had with a contractor.Ernie P. Menold
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He explains the nature of the problem clearly and clarifies the options for repair.Rita Naremore
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Trustworthy, personable and does a great job.Laura Brown
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He took the time to explain what was happening in our system so we could make an informed decision on how to proceed.Marquita Farmer Lewis
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Super knowledgeable and willing to work in your best interest.Saad
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On time, gave me lots of options, and did the work quickly and cleanly.Danielle Scherer
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He formulated and presented all the options to update our electrical system.Robin Scott
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He and his team were able to identify the issue with my AC and fix it effectively!Russell Callaway
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Amazing experience. Jae was very upfront and honest about cost.Nysia Ford
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My technician Kyle did an awesome job.William Elder
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He was very patient and kind explaining the difference between circuits and how they worked.Tuan Vo
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He was professional in his demeanor and respectful of my home.Pete DiBattiste
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Evan was thorough, friendly, and explained the process and issues well.Micaela Greene
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Jeff was very good at what he knows, and he explained everything we needed to know.Karen Hanton
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They are always incredibly professional, punctual, and communicative.Quinn Casey
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He went the extra mile for me, explaining in detail how to continue maintaining my system.David Nicastro
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Both were polite and knowledgeable.yvonne ruiz
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The work was professionally done.Yoly Teran
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My tech, Ryan, was friendly and super helpful.Sergei Peysakhov
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I am really impressed and very satisfied with the completed project.Deborah Sheehan
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Jae Person was excellent—very polite and professional.Ross Nachbi
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Will did a great job of explaining and completing the work today.Richard James
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Gordon was extremely knowledgeable and helpful with our electrical problems.Mitchell Silver
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Quick service, honest advice, and an overall great experience!Kelley Taylor
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Paul was incredibly professional and friendly.Danny Dagorn
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He was excellent and I would highly recommend him.Ann Zumbo
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My technicians were friendly and very sufficient.Annette Pinder
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He is a true professional and communicates complex issues very effectively.Kyle Wachter
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Jae was on time, communicative, and professional.Tyler Green
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He was on time and very professional.Joy Wilson
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Genuine, reliable and thorough.Gaurav Jadhav
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He was the only one who quickly diagnosed and remedied the issue.Melissa Baruno
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He identified and fixed the issue right away and the pricing was fair.Adam Norris
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Great job by Jordan, a true professional who knew what he was doing.Robert Ramuno
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Jordan was friendly and accommodating of my schedule.Randi Saunders
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I have used the services of Gen 3 for over 10 years and have never been disappointed in any work they have done.Kevin Klause
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I feel like I get to make an educated choice, and also get educated on future options.Terease Waite
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Richard removed it and got my heater working 100% again! I will absolutely call them again for any of my HVAC needs.Marianne Hill
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Will was professional and answered my many questions.Ellen Goldberg
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Chris was very friendly and did a good job.Dean Gentekos
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GEN 3 is a reliable company that is quick, professional and great to work with.Susan DeSeyn
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Richard arrived on time, conducted the tune-up quickly and efficiently, and outlined three recommendations for follow-up services.Joey McDougall
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If Asmara Habte is at your place for electric, just relax.Mohamed Naser
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He was timely, courteous, and explained the whole process thoroughly.Amy Witkoski Stimpfel
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Chris (HVAC) and Joe (electrician) were both thorough.Lisa Black
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Ryan did great today and was very reassuring.Dennis Maiorano
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He was very friendly and took his time to thoroughly inspect my HVAC unit.Dan Diamondstone
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Jeff was on time, professional, and gave a truthful assessment.Sherri Tiller
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Cliff was a great guy who explained our options.Trudy Gandolph
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His calm demeanor while explaining the services assured me that I was in good hands.Nicole Cook
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Branden was on time and professional.Tim Dunlea
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He was professional and honest.Seth Fein
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He’s timely, very efficient, respectful and thoroughly explains the work that’s being done.gerry baruno
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Gordan Coleman was above and beyond helpful. He was a great electrician and fixed my issues quickly.randu
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Overall a really pleasant experience and we’ve already got cold air blowing from our AC again an hour later.Matthew Edwards
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He was extremely knowledgeable on the upgrades and fixes needed to get my house ready for a mini split.John “Stefan” Mreczko
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He was extremely thorough and professional, and was eager to help a couple new homeowners understand their home.Jacob Schreiber
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He was kind, knowledgeable, and very efficient.Linda Hands
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Very efficient and informative.Hannah Rosenthal
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Gen3’s electricians are always super professional.Heather Blakeslee
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Branden Ho was our electrician today, and we couldn't have had a better experience!amy oshiro
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I’ve been using GEN 3 for years and they are the only electricians I trust.Dawn Bruno
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Brian came out to check our AC system and was very efficient and professional!Alex Nakahara
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He explained things clearly, was prompt, polite, and made me feel confident in using GEN3 for my HVAC needs.Alexa
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Very quick turnaround as always with y’all, and fantastic communication.William Cadwalader
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They were able to see me same day and were courteous, kind, and reasonable.Daniela O'Keefe
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He was on time, courteous, and friendly with my jumping pup, but most importantly he was thorough and efficient!kenai61
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Prince was helpful, friendly, and did the job well.B Wenger
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For any electric work, I will call GEN3 and request Gordon.Bergen Brown
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Jeff took time to understand our old house and gave us multiple options for moving forward.Susan Sampson
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He was detail oriented and great at explaining any issue he noticed and suggested improvements.Joel C.
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Asmara and Bryce were on time. Very professional.John Hogan
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They arrived right on time, clearly explained the issue, were upfront about all costs and options, and got it fixed on the spot.Greg Wellbrock
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Super professional, punctual, and incredibly thorough.Alonzo Mitchell
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Electric charger installation was a great experience.Marissa Vatsky
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Branden did a great job assessing our situation and resolving the problem efficiently and effectively.Charles
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Jerry was so professional and answered a lot of questions I had.Cynthia Meadors
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He was very nice and didn't try to sell us things we didn't need.Jasmine Smith
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Asmara was professional, efficient, and communicative.Arielle Ranalli
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Steve was professional and knowledgeable, backed up his assertions with evidence, and knew what he was talking about.Ben Pawson
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I very highly recommend both of them for their knowledge, expertise, honesty, and friendliness.Peter Pakstis
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He was friendly, knowledgeable, and easy to work with.Beverly Butler
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Paul was very thorough and answered all of my questions.Ben Rader
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Will did a great job troubleshooting our wiring issue with a new doorbell and transformer installation.Gin McGill-Prather
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Jordan provided excellent service.Maryann Marchioli
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Knowledgeable, friendly service and great troubleshooting.Moon Molson
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Matt at Gen 3 is great, punctual, communicative and transparent.Andrew Harris
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Had a great experience with Gen3 overall.Carol Glowacki
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The techs were prompt, polite and efficient.jennifer sciarra
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He was an amazing help and I can’t recommend Gen 3 enough.Jordan Weinberg
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The service today was very good and we were very happy with it.Nick Patterson
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He took the time to explain each option and recommended next steps to take.Laura Hess
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Showed up on time, good, clean work.Jon Webb
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Amazing communication and the highest quality of work.Devitt Frank
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He did an awesome job and was very friendly!fnu Lukito
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Overall we continue to be happy with this service plan through Gen3.Megan Williams
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Gen 3 was able to come out quickly and good customer service.Samuel Rosaio
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He diagnosed the problem, fixed it on the first try, and gave recommendations for preventative maintenance.Vanessa Barbetti
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Polite, professional, walked me through everything they were doing.kelly soltis
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Very clear communication and fixed the problem without any fuss.Geena Dhaliwal
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Robbie provided fantastic service and was easy to work with.Marc Miller
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I appreciate his help and attention to detail.Gabrielle Crowley
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Richard Allen has been helpful, knowledgeable, and polite every time he has come.Caroline Goodbody
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Staff was very friendly and knowledgeable.Sarah Culp
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Cliff is very knowledgeable and is willing to answer questions you may have.Dani Girl
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One of those times where the customer service is part of the price and totally worth it.IzzyWanShinobi
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Very professional and easy to deal with.Robert Pierce
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GEN3 is fast, fair, reliable, flexible, communicative, transparent.Daniel Rohe
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Ryan was phenomenal and walked me through all the steps he was taking during a routine HVAC maintenance visit.Gabrielle H
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Matt was very professional and I much appreciated how he checked his work.Bryan Hudson
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Cliff was professional and knowledgeable, and he made sure all of my questions were addressed.Kimberly P
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They were very professional and understanding and I feel like I am in good hands.Arta Seyedian
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The GEN3 provided a quick response, with estimates and work done very professionally and fast.Gonzalo Cornejo
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We always use Gen3 and the electrician today—Joe Harkins—did another great job.Jesse L
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The representative was very professional and had a lot of patience to answer several of my questions.JAMES SIMMONS
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They go out of their way to make the customer happy.Robby Nelson
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He was kind, courteous, clean, and professional.Mike Graver
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My tech Jeff was great and very thorough.Ramon Ryan
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Nell was excellent—explained the job in detail, very knowledgeable, and answered all our questions.Richard Scherr
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Asmara and his colleague made sure to walk us through everything, didn’t rush on details and did a real quality job.Jason Rosencranz
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Prince provided great customer service and a wealth of knowledge.Richard Durfee
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Extremely professional and courteous, with quick turnaround.Frank Konczakowski
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We had a positive impression from the interaction and will consider using these guys next time.Tong Li
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Evan was prompt, very knowledgeable, and did a great job.Thomas Jay Rush
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He answered all of my questions in a manner that I could understand.Vinnie Amalfitano
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He pointed out other essential safety concerns, very professional and informative.Anderson Luke
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Our technician Rob Zambrano went the extra mile with his helpfulness.Louis Weil
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Listened to me and answered all my questions.Stacy Keegan
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He figures out problems and explains options clearly.Donald Stevens
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My landlord and I were impressed with Will’s outstanding electrical work needed for the house and we plan on reaching out to him for any work needed in future!STAR-1
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Gordon was very professional and helpful.David Wayne
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Brandon was great, fast, and very helpful explaining our options and completing the repair.marty linville
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Gen 3 did a great job with installing our EV charging station.Kate Grant-Day
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They thoroughly checked my HVAC system and made sensible recommendations.Grant Berger
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Technician John Harkins came and diagnosed the problem quickly.Karen Davis
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Very quick to set up an appointment via text, which was very convenient for me.Mark Toscani
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Jeffrey has been wonderful to deal with.Kathleen Mcclain
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Charles was great and did a good job explaining everything.Seth Caldwell
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Prince was friendly, respectful, and efficient.FJ
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Will definitely use the service again in the future. 5/5 would recommend Earnest as well. 5/5 for Terell as well!Brett Askinas
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Technician took his time to find the problem.al blackson
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Incredibly knowledgeable and explained everything to me in great detail.Alliyah McClary
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Paul was extremely knowledgeable and effective.Sean Carlin
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He was knowledgeable and listened to what I wanted/needed, offered great ideas and solutions and left me with a clear idea of what was needed.Gregory Mark
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Was able to get next day service and the technician was kind and thorough in diagnosing my heating system issue.Carla Wertz
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Excellent inspection of equipment.Jim B
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Jeff was very friendly and knowledgeable.Christian Guignet