Frequently Asked Questions

Frequently Asked Questions

As part of our commitment to transparency, education, and honesty, our crew is here to answer the most common electrical and HVAC service FAQs we receive. If your question isn’t listed here, we invite you to contact us directly!

HVAC Service FAQs

Do you provide both heating and cooling services?

Yes. We are equipped to handle your home’s complete climate needs. You can rely on our team for expert service on your air conditioning system in the summer and your heating system during the colder months. 

How often should I schedule HVAC maintenance?

For optimal performance and longevity, your HVAC system benefits from professional maintenance twice a year. A spring check-up for your cooling system and a fall appointment for your heating system help them run efficiently and reliably when you need them most.

Do you work with ductless mini-splits?

We certainly do. Ductless systems are an excellent, highly efficient solution for heating and cooling specific rooms or entire homes. Our technicians are proficient in the installation, maintenance, and repair of these modern comfort systems as well as contemporary heat pumps!

What indoor air quality services are available?

Our team provides indoor air quality solutions that bring noticeable change. Air purifiers and humidity control tools all contribute to fresher, cleaner air. With these options, your living space becomes healthier and more comfortable for your family.

Electrical Service FAQs

What electrical services do you offer?

Our electrical services cover a wide array of home needs. You can call on us for everything from troubleshooting and repairs to new installations. This includes lighting fixtures, ceiling fans, outlets, switches,preparing your home for new appliances and more.

How do I know if my home needs an electrical inspection?

An electrical inspection is a wise choice in several situations. Consider one if you are purchasing a new home, have noticed persistent issues like flickering lights or circuit breakers tripping frequently, or if your home is over 10 years old. Ultimately, an inspection from experienced electrical contractors gives you a clear picture of your system’s safety, condition, and energy efficiency.

What are the signs of faulty wiring?

Warning signs may include frequent breaker trips, buzzing sounds, warm outlets, or lights that dim when appliances turn on. These issues signal that it may be time to call for service. Addressing them quickly helps protect your home from safety risks.

Do you offer EV charger installation?

Yes, we install EV chargers to make charging your vehicle convenient and safe. Our team helps you choose the right charger for your home, then sets it up so it’s ready for daily use.

Can you handle electrical panel upgrades?

Yes, we upgrade panels to meet modern power needs. If your panel is outdated, overloaded, or no longer reliable, we can replace it with a safer, more efficient system. This service is especially important for growing households that use more devices and appliances.

Additional FAQs

Can you help with my water heater?

Yes, we service water heating systems as part of our offerings. If your water heater is leaking, not producing enough hot water, or showing other issues, our team can diagnose the problem and provide solutions.

Are there financing options available?

We believe that home comfort and safety should be accessible, so we offer flexible financing options to fit your budget. Please speak with a member of our team to learn about the payment plans available to you.

Do you have any maintenance programs I can sign up for?

We do! Our maintenance plan is a fantastic way to protect your investment in your home’s systems. Membership provides routine service, savings on repairs, and priority scheduling.

Are there any special offers or discounts?

We provide seasonal promotions and savings opportunities throughout the year. Discounts may apply to installations, repairs, or maintenance plans. Checking with our team helps you find the best current deals.

More Questions? Contact Our Team, Today!

Still curious about a service or need more details about your options? Contact us today. Our team is ready to answer your questions, set up your next appointment, and help you enjoy a safer, more comfortable home.

Satisfying customers time and Time Again
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Darcy S.
Darcy S.
George was an excellent help with installing 2 new recessed lights and wiring an area for a chandelier id like to put in. He was so kind and informative, and cleaned up after his work was complete. I am satisfied with the work and would use them again!
Ernie M.
Ernie M.
Gen3 added a 110V outlet and ran a new line from my box. It was probably the most transparent, communicative, and calming experience I've had with a contractor. Branden was awesome, answerred all my questions, and quickly installed this new outlet. I highly recommend Gen3!!
Kristin P.
Kristin P.
Gen3 removed the old knob and tube wiring from our house. It was a big job but Aaron and Mike & co were great. Very respectful towards us and our stuff. Very efficient, professional and hard working. Showed up exactly when they said they would and left a clean work space at the end of the day. Polite and communicative and trustworthy. Job started and ended right when they said it would and came in right on the dollar per original estimate. We chose them based on the recommendation of our neighbors and would definitely recommend them to others.
Florence M.
Florence M.
Gen 3 just installed a mini split system in my apartment. Every person I dealt with was exceptionally pleasant. The installers (Eric and Jonathan and crew) stayed in touch with me and made sure I was happy with the unit placement. It was a major job, requiring a lot of people, and they got it done ahead of schedule. I could not be more pleased with the service, and I will absolutely use Gen 3 in future for any electrical work I need.