Heat Pump Repair

Heat Pump Repair Services in Philadelphia

When the weather shifts in Philadelphia, our homes rely heavily on the efficiency of our heating and air conditioning systems. Heat pumps are an all-in-one option for keeping your home comfortable throughout the year with the ability to deliver warmth in the winter and a refreshing breeze during the summer. Even though these units boast exceptional dependability and energy efficiency, they need occasional tune-ups from daily wear and tear.

For over twenty years, our HVAC system specialists at GEN3 Electric & HVAC have been faithfully serving the residents of the Philadelphia area. We offer a broad spectrum of heating, and cooling services including heat pump installation and repair . But, that’s not all! We also have affordable maintenance programs so you can get scheduled tune-ups that help preserve the lifespan of your heating and cooling equipment. Contact us today if your heat pump needs some TLC from trusted professionals.

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What Is a Heat Pump?

A heat pump essentially acts like a two-way air conditioner. During warmer months, it pulls heat from inside your home and expels it outdoors, and when the temperatures drop, it does just the opposite by capturing heat from the outdoor air and moving it inside. This incredible functionality makes heat pumps a highly efficient solution for year-round indoor comfort. 

But how do you know whether your home is equipped with a heat pump? There are a few telltale signs to look out for. First, check your thermostat. If it has a setting for heating, cooling, and an “emergency heat” or “auxiliary heat” option, that’s a strong indicator you have a heat pump. You can also inspect the outdoor unit — during winter, if it periodically reverses and blows out cold air while defrosting, that’s a clear sign of a heat pump in action.

At GEN3 Electric & HVAC, we’re experts in leveraging this technology to enhance your living environment and help you get the most out of your investment!

Heat Pump Issues Philadelphia Homeowners Often Face

Heat pumps are reliable and efficient, but they are not immune to problems, especially in the diverse climate we have here in Philadelphia. Below are some typical heat pump system troubles our expert technicians are called to resolve.

Inadequate Air Flow

One common issue is poor airflow. This usually results from a clogged filter, obstructed ducts, or even debris around the outdoor unit. Poor airflow not only causes discomfort but can also increase your utility bills.

Refrigerant Leaks

Another prevalent problem is refrigerant leaks. Low refrigerant levels can severely impact the performance of your heat pump, preventing it from absorbing and transferring heat properly. It’s crucial to have refrigerant levels checked regularly and to fix any leaks promptly to avoid further complications.

Ice Formation

Icing is another issue that Philadelphia homeowners might encounter — and the interesting thing is that it doesn’t only happen during cold weather but in the summer, too! Ice can form on the coils due to a malfunctioning defrost cycle, restricted air flow, or low refrigerant levels. When ice accumulates, it hinders the heat pump’s ability to extract heat from the outside air, reducing its performance and potentially damaging the unit.

A Few Signs Your Heat Pump Needs Help

Recognizing the common signs your heat pump needs repair can save you from unexpected breakdowns and additional repairs. If you notice any of the following, reach out to us as quickly as possible:

  • Inconsistent Temperatures: If your home isn’t reaching or maintaining the desired temperature despite adjustments to the thermostat, it’s a clear sign that something’s amiss. For example, if you’re not getting a cool breeze even when your system is in air conditioner mode, it’s time for an expert evaluation.
  • Increased Running Time: Is your heat pump running constantly but still struggling to keep up? This excessive workload indicates a potential problem with efficiency.
  • Higher Energy Costs: A sudden spike in your energy bills, especially during moderate weather conditions, could be a red flag for a failing heat pump.
  • Moisture Buildup: Excessive moisture around the indoor unit can indicate clogged condensate lines or drainage issues.
Satisfying customers time and Time Again
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Darcy S.
Darcy S.
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George was an excellent help with installing 2 new recessed lights and wiring an area for a chandelier id like to put in. He was so kind and informative, and cleaned up after his work was complete. I am satisfied with the work and would use them again!
Ernie M.
Ernie M.
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Gen3 added a 110V outlet and ran a new line from my box. It was probably the most transparent, communicative, and calming experience I've had with a contractor. Branden was awesome, answerred all my questions, and quickly installed this new outlet. I highly recommend Gen3!!
Kristin P.
Kristin P.
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Gen3 removed the old knob and tube wiring from our house. It was a big job but Aaron and Mike & co were great. Very respectful towards us and our stuff. Very efficient, professional and hard working. Showed up exactly when they said they would and left a clean work space at the end of the day. Polite and communicative and trustworthy. Job started and ended right when they said it would and came in right on the dollar per original estimate. We chose them based on the recommendation of our neighbors and would definitely recommend them to others.
Florence M.
Florence M.
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Gen 3 just installed a mini split system in my apartment. Every person I dealt with was exceptionally pleasant. The installers (Eric and Jonathan and crew) stayed in touch with me and made sure I was happy with the unit placement. It was a major job, requiring a lot of people, and they got it done ahead of schedule. I could not be more pleased with the service, and I will absolutely use Gen 3 in future for any electrical work I need.
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Our Philadelphia Heat Pump Repair Services

At GEN3 Electric & HVAC, we pride ourselves on delivering personalized heat pump repair solutions to meet the unique needs of Philadelphia homeowners. Whether your system requires minor adjustments or major repairs, our skilled technicians are here to get it working properly once again.

In-Depth Diagnostics

Our expert technicians will conduct a thorough inspection of your heat pump system, pinpointing the root cause of the problem. We use advanced diagnostic tools to make an accurate conclusion and formulate the most practical plan of attack.

Perfect Part Replacements

If a faulty component is identified, we’ll use only top-quality, manufacturer-approved parts for replacements. Our team is highly skilled in part replacements to carry out a seamless fix that restores your heat pump’s performance.

Streamlined System Recalibration

Sometimes, a simple system recalibration can make all the difference. Our technicians will fine-tune your heat pump settings, optimizing its capacity and maximizing energy efficiency.

Exceptional Emergency Repair Services

We understand that heat pump problems can arise at the most inconvenient times. That’s why we offer 24/7 emergency heat pump services. We’ll be there on the double to quickly tackle the matter at hand without compromising on the quality workmanship we’re known for.

Affordable Heat Pump Maintenance Plans

Preventive maintenance is key to extending the lifespan of any heating and cooling system. Our affordable heat pump maintenance plans provide regular inspections, cleaning, and tune-ups to keep your unit up to par. These plans are designed to fit various budgets and needs so you can get the heat pump service you need without sweating the cost.

When Heat Pump Replacement May Be the Best Solution

While repairs can often breathe new life into your heat pump, there are situations where replacing the entire system might be the most cost-effective option. Here are some indicators that it might be time for a new heat pump.

  • Age: Heat pumps, like all appliances, have a finite lifespan. Typically, they last around 10-15 years. If your heat pump is nearing the end of its days, a replacement might be a smarter long-term investment.
  • Frequent Repairs: Constantly calling for repairs can become a financial burden. If the cost of repairs starts exceeding the potential savings of keeping your old system, replacement might be the more practical solution.
  • Advanced System Damage: Severe damage caused by factors like refrigerant leaks, extensive corrosion, or major component failure might make repairs impractical. A new heat pump could offer better long-term value.

Call for Heat Pump Repair Services in Philadelphia

At GEN3 Electric & HVAC, we’re your champions of climate control, ensuring your home remains a haven of perfect temperature regardless of the season. When your heat pump begins to make strange noises, struggles to keep up with your needs, or simply stops working altogether, contact us and see for yourself why we’re the best HVAC company in Philly!