Josh was the estimator. He did not pressure me into anything. He was knowledgeable, professional, informative, and gave me a fair price; not cheap and not expensive. I learned a long time ago the good work does not come cheap and cheap work does not come good.
2 days later, Bill S. and his helper, Mike, came out and removed my 50+year old, 100amp electrical service and upgraded it to a new, Square D, 200amp service. They brought my electrical system up to code. They were prepared for the job, had a fully stocked van, were professional, efficient and methodical during the installation. They installed everything very neatly correctly. They cleaned up after themselves. NOTHING was too much trouble. I would recommend this company to anyone.
George was an excellent help with installing 2 new recessed lights and wiring an area for a chandelier id like to put in. He was so kind and informative, and cleaned up after his work was complete. I am satisfied with the work and would use them again!
Mary Beth Gray
Ed Fooks led a team of electricians at our house for more than a month to remove all of the old knob and tube wiring, install two new panels, move the service to the new panels, install all new outlets, switches and fixtures throughout the house, and patch the massive number of holes the project required. Ed was prompt, knowledgeable, experienced, communicative, flexible, and incredibly calm (and was doing the work while taking classes for his master electrician license!). He worked around problems, kept us informed, and finished on time. Every day the house was clean when they left, and more importantly, every light and appliance now works! Ed and his team were amazing!
Joe Ellis (Joe)
Everyone I've interacted with at Gen3 has been friendly, professional, helpful, and prompt. I'm a homeowner doing a bathroom upgrade that includes heated floors. The floor tiling and installation of the under-tile heating mats was done by the flooring company but we needed an electrician to run a dedicated circuit from the breaker panel and down the hall to the bathroom, install the thermostat for the system, and run the wires from the floor heating system up to the thermostat, and connect everything up correctly.
Our technician Chris was super professional, efficient, and worked neatly and quietly and with attention to detail. Patched up the places where wall cuts were needed, cleaned everything up nicely, a terrific job. Chris and the team at Gen3 made the entire experience easy and smooth. Highly recommend!
Ernie P. Menold
Gen3 added a 110V outlet and ran a new line from my box. It was probably the most transparent, communicative, and calming experience I've had with a contractor. Branden was awesome, answerred all my questions, and quickly installed this new outlet. I highly recommend Gen3!!
From start to finish, GEN3 makes sure you understand what you are going to be paying for. They put together multiple work estimates for the jobs based on different scenarios that they could run into, which I appreciated. I didn’t know they provided additional services such as hanging lights. I bought a vintage lamp months ago but had no idea how I was going to hang it myself, given my steep, narrow South Philly row home stairs. Mike and his helper got the job done flawlessly. There were no surprise charges. I appreciate the customer service and that their team follows up to make sure everything was done to the customer’s liking. I would use them again. Thank you!!
Have been using Gen 3 for years and happy with the latest work they did as usual! Branden Ho was exceptionally courteous and did a great job explaining issues he found and providing options on how to address them. It's a great feeling when you feel confident that your electrical is updated and safe. We recently had an electrical panel replacement, some additional outlets added and new lighting in our basement. We could not be happier with the work. This is our third property in Philly and we have always trusted Gen 3 to do the work from a full home rewire removing old knob and tube to adding new fixtures to fixing safety issues. Every electrician I've worked with (Stephen, Dave, Evan, Branden, and others) have all been fantastic as well as everyone I've spoken to in the office. All in all, a great company and one I trust to always show up on time and complete work in a timely manner.
Gen3 removed the old knob and tube wiring from our house. It was a big job but Aaron and Mike & co were great. Very respectful towards us and our stuff. Very efficient, professional and hard working. Showed up exactly when they said they would and left a clean work space at the end of the day. Polite and communicative and trustworthy. Job started and ended right when they said it would and came in right on the dollar per original estimate. We chose them based on the recommendation of our neighbors and would definitely recommend them to others.
Had the crew come diagnose a gas boiler but it needed to be replaced so we opted for a mini split heat pump system instead. Everything was on time and done well. Definitely recommend these guys for your HVAC needs.
Today I met with Brandon. He was timely. He phoned prior to arriving to let me know that he would arrive within five minutes and he did. He came into my home he was kind, gracious, and respectful, and went straight to business. He put the little shoe covers on, I led him to my basement, where he viewed and assessed the electrical outlet for the new dryer and the hook-up that I had. He went over everything in detail and in terms that I could understand. He gave me an estimate. He understood that it is the holidays and money is tight he did give suggestions. I wanted the work done timely and correctly, and his suggestions were in-line with my thoughts and priced appropriately. He did a great job, and was quick. He gelled well with the family members that he met even joked with my daughter. It was a good experience. If all of the workers are like Brandon I would definitely be open and welcome to having them do more work in my home. ⭐️⭐️⭐️⭐️⭐️
Mr. Brandon Ho arrived on time...was knowledgeable about my heat pump system and was able to repair my electric circuit without over-charging me. He was conscientious, solved 2 problems instead of just working on the issue which I called about and gave me good recommendations for future maintenance of my system. Another plus is that he was willing to do a service call even though we are 2 days before Christmas when many other service people are unavailable. Well done! I plan to become a repeat customer and would recommend him without hesitation.
Hired GEN3 to have an EV charger installed in our house. They were very professional throughout from the estimate supplied by Mike to Joe and the rest of the installation team. They showed up on time and did a great job, leaving the house relatively clean for all the work done with walls patched up and the EV charger fully functional. Highly recommend all around.
S. E. Spohn
We hired GEN3 for a knob-and-tube remediation, which entailed essentially a whole house rewire and some quality-of-life upgrades to our electrical system, and the job was performed quickly, professionally, and the quality of the work was astonishingly high. The crew was friendly, minimally disruptive, cleaned up *extremely* well, and was able to work around our five cats. We've had GEN3 to the house for a couple jobs now, and each time, their work has been premium quality. I can honestly say I've been sleeping more soundly knowing I have a contemporary electrical system in my 100 year-old house. I can't recommend them highly enough!
We worked with GEN3 Electric & HVAC to run diagnostics and repair our malfunctioning heater. First, they were absolutely wonderful on the phone, carefully listened to our descriptions and paid close attention to our concerns. The scheduling was fast and flexible and all personnel were so kind and understanding. Cliff did a great job running an early diagnosis and reporting the observations to the supervisors, it was followed by a whole-day and thorough troubleshooting of the entire furnace done perfectly by Dave and Jeffrey, leading to the replacement of a faulty component. Finally we would like to sincerely thank Jeffrey for his amazing job reconfiguring the pipework and fixing the remaining issues with the furnace, it is running super smoothly now. Thank you GEN3!
Gen 3 just installed a mini split system in my apartment. Every person I dealt with was exceptionally pleasant. The installers (Eric and Jonathan and crew) stayed in touch with me and made sure I was happy with the unit placement. It was a major job, requiring a lot of people, and they got it done ahead of schedule. I could not be more pleased with the service, and I will absolutely use Gen 3 in future for any electrical work I need.